I got a lovely Amaryllis last year for Christmas! It was/is such a joy I have purchased three groups of five for gifts for friends and family. Every bulb has been healthy. A new tradition!
I've only placed two orders but had great experiences (for different reasons) with both. My first order was for 10 Japanese Irises; ordering was easy, I received the shipment in less than a week, and the bulbs were healthy and already sprouting. Excellent experience!
My second order was for 7 Red Spider Lilies. Same experience as the first - easy to order, great price on the bulbs, and I received the order within a week. However, when I opened my package, there was only one bulb. I took a pic and sent a note to their customer service email explaining the shortage. Jess responded the very next morning, apologized for the error, and said the rest of my order would be shipped immediately.
I received my next shipment about a week later but, unfortunately, when I opened the box, there was only one bulb - when I actually needed 6 more to total the 7 from my order. I fired up another email, added some pics, and Jess responded the following day.
She apologized and said she would get the balance of the bulbs to me right away. I received this shipment in three days and it had the remaining 5 bulbs - all in excellent condition (pics attached).
Mistakes happen - it's life, right? What's important is how mistakes are resolved once identified. I felt Jess' kindness and sincerity come through in her emails and will say she's earned a lifetime customer. Even if the bulbs were only mediocre in quality, I would still prefer to do business with a company who treats their customers well and sincerely cares.
I can't wait for next year to see the irises and lilies grow and bloom! Thanks, Jess!
I am always happy with the selection, the shipping, and the healthy plants. Thank you!
First year planting these and they are blooming great! Colors are as pictured.
plants were very healthy when they arrived and are in the ground for 2 weeks now and are starting to turn more green am very satisfied with this company and have used them in the past and have had no problems with them or products